Gas Leaks, Power Lines & Power Outages
If you smell natural gas inside your home, first evacuate. Do not turn off any electrical devices. Call NiCor at (888) 642-6748, and then call 9-1-1. For outside leaks, call NiCor and then 9-1-1.
Power Lines (Electric Lines)
If you see a power line that has fallen, do not attempt to approach it, as lines which appear to be dead can suddenly become live. Call 9-1-1 and report the location, then keep everyone away until police and fire units arrive. Also, never stare at arcing (flashing) power lines, because the brilliant light can cause permanent damage to your eyes!
If you observe a power line that is still up but is burning or sparking because of contact with trees, first call Commonwealth Edison at (800) 334-7661, and then report it to 9-1-1.
If you lose power, first call Commonwealth Edison at (800) 334-7661, and then report the outage to our dispatch center using the non-emergency number, (708) 215-3586.